Know exactly what Swiggy and Zomato paid you
Upload the weekly payout statement and every order is matched: gross value, commission, GST on commission, TDS and other deductions, down to the bank credit.
What it replaces
The paper, calls and spreadsheets this takes off your team's plate.
How it works
Order by order, not total by total
Totals can match while individual orders don't. Each aggregator order from your POS is matched to its line in the payout statement, so a missing or short-paid order stands out.
- Gross, commission and net per order
- Cancelled and refunded orders tracked
- Separate views per brand and outlet
Deductions you can dispute
Penalties, packaging charges, promotions and ad spend are separated from commission, so you see what each deduction was for and which orders it touched.
- Exceptions assigned to a person
- Status: open, disputed, recovered
- History per aggregator
Books that reflect the payout
Commission, GST on commission and TDS are posted to the right accounts. The net payout is matched to the bank credit when it lands.
- Aggregator as a customer ledger
- TDS u/s 194-O recorded for your returns
- Receivable ageing per aggregator
Getting started
The order we set it up in.
Orders arrive
From your POS, tagged by aggregator.
Statement uploaded
Weekly payout file per aggregator.
Matched
Order by order, with every deduction.
Bank checked
Net payout tied to the bank credit.
Exceptions
Missing or short payouts followed up.
What changes
What teams using Swiggy and Zomato Reconciliation should expect to see.
- A clear list of short-paid and missing orders every week
- Commission and deductions visible per outlet and brand
- Aggregator receivables that match the bank
Questions
Do we need API access to Swiggy or Zomato?
No. Orders come from your POS and payouts come from the statements you already download from the partner dashboards.
Does it work for multiple brands in one kitchen?
Yes. Each brand keeps its own aggregator listings and reconciliation, while the kitchen's costs stay in one place.
Why is there no GST on these sales in our books?
For restaurant services sold through e-commerce operators, the operator pays GST under Section 9(5), so these sales carry no output GST for the restaurant.
See DeepRestaurantAI with your own outlets
We'll connect a sample of your POS data and walk you through sales, purchasing, food cost and DeepObserve.ai camera AI for your format.