FAQ

Questions, answered

Straight answers about the product, integrations, camera AI, rollout and pricing.

Camera AI powered by DeepObserve.ai

Product

What is DeepRestaurantAI?

DeepRestaurantAI is a restaurant ERP with camera AI. It connects to your POS and brings accounting, GST, purchasing, vendor ordering, inventory, recipes, central kitchen, HR and payroll into one system, with DeepObserve.ai CCTV AI checking what happens at the counter, back door and kitchen.

Who is it for?

Restaurant businesses with more than one outlet, brand or kitchen: QSR and casual dining chains, cloud kitchens, café and bakery chains, bars, hotel F&B and contract caterers.

Does it replace our POS?

No. Your POS keeps billing. DeepRestaurantAI connects to it and runs everything behind the counter.

What is it built on?

ERPNext and Frappe HRMS, open-source ERP and HR systems, extended for restaurants by DeepScience Tech. Camera AI comes from DeepObserve.ai, also built by DeepScience Tech.

Is DeepRestaurantAI available now?

We're onboarding a small group of restaurant businesses as design partners, who shape the product and get early access. You can apply on the design partner page.

POS and integrations

Which POS systems do you connect to?

PetPooja first, through its APIs. Other POS systems connect through their APIs where available, or through scheduled report imports.

Do we need Swiggy or Zomato API access?

No. Aggregator orders come through your POS, and payouts come from the statements you download from their partner dashboards.

Can we move from Tally?

Yes. We import your chart of accounts, ledgers, suppliers and opening balances, and run both in parallel before switching.

Do vendors need to install an app?

No. Vendors can act on orders from a secure WhatsApp link. The vendor app is there for those who prefer it.

Camera AI and privacy

Do we need new cameras?

Usually not. DeepObserve.ai works with most IP cameras and NVRs. A site survey checks coverage and angles before a pilot.

How accurate is the camera AI?

Accuracy depends on camera angle, lighting and layout. We measure it for each use case at your outlet during a pilot, rather than promising one figure for everything.

How do you handle face recognition and staff privacy?

Staff are informed and give consent under the DPDP Act, face data is kept only for the period you set, access is limited to named roles, and data is deleted when a person leaves.

Does the AI take action against staff automatically?

No. It flags events and attaches evidence. People review every flag before any action is taken.

Implementation

How long does implementation take?

It depends on outlets, entities and modules. We start with sales to books and aggregator reconciliation, add purchasing and inventory, then camera AI at a pilot outlet before rolling out.

What do we need to provide?

POS access, your chart of accounts or Tally data, outlet and GSTIN details, recipes for top-selling items, vendor lists and, for camera AI, access to a pilot outlet's cameras.

Do you train our teams?

Yes. Managers are trained first on the apps, and they train their teams, with guides and support during go-live.

Pricing and security

How is DeepRestaurantAI priced?

Per outlet per month for the ERP and apps, with camera AI priced by cameras and use cases. Contact us for a quote based on your outlets and modules.

Where is our data hosted?

In India, on AWS or Oracle Cloud Infrastructure, depending on your preference.

Who owns our data?

You do. Because the platform is built on open-source software, your data can be exported in standard formats.

Didn't find your answer?

Ask us directly, and we'll add the answer here if others are likely to ask too.